Privacy Policy
How Wryno Global collects, uses, stores and protects personal data from website visitors, buyers and business contacts.
Effective date: 10 June 2026
This Privacy Policy applies to wrynoglobal.com and to business communications with Wryno Global. We are a B2B manufacturer and supplier of saw blades, cold saw blades, drill bits and related cutting tools.
1. Who We Are
Wryno Global
No. 62 Beisha East Road, Linping District, Hangzhou, Zhejiang, China
Email: ryan_white@wrynoglobal.com
WhatsApp: +86 15057173020
For privacy questions or data rights requests, please contact Ryan Qian at the email address above.
2. Personal Data We Collect
| Source | Data Collected | Example |
|---|---|---|
| Contact forms and quote requests | Name, company, email, phone/WhatsApp, country, product specifications, message content | Blade size, material to cut, quantity, sample request |
| Email, WhatsApp and direct communication | Contact details, messages, files, drawings, photos and order discussion | Machine photos, blade marking photos, packing requirements |
| Website analytics | Aggregated visitor behavior, pages viewed, approximate location, device/browser information | Google Analytics data, only where permitted by consent settings |
| Server logs and security records | IP address, request time, browser user agent, visited URL, security events | Hosting logs used to secure and operate the website |
3. Why We Use Personal Data
- To reply to inquiries, sample requests and quotation requests.
- To recommend suitable product specifications, grades, tooth geometry and packaging options.
- To communicate about orders, samples, shipping, invoices and after-sales support.
- To improve our website, product information and user experience.
- To protect the website from spam, abuse, security incidents and fraud.
- To comply with legal, accounting, tax, customs or trade obligations where applicable.
4. Legal Bases for Processing
Where the GDPR applies, we rely on one or more of the following legal bases:
- Contract or pre-contract steps: responding to inquiries, preparing quotations, processing orders and providing samples.
- Legitimate interests: B2B communication, customer support, website security, business record keeping and service improvement.
- Consent: non-essential analytics cookies and similar tracking technologies where consent is required.
- Legal obligation: invoices, customs, tax, accounting and compliance records.
5. Cookies and Analytics
We use cookies and similar technologies for website operation and analytics. Non-essential analytics cookies are controlled through our cookie banner where applicable. For more detail, see our Cookie Policy.
6. Sharing Personal Data
We do not sell personal data. We may share limited information with service providers and business partners where needed to operate the website, communicate with customers or fulfill orders:
- Website hosting, security and WordPress service providers.
- Form, email and communication tools.
- Analytics providers such as Google Analytics, subject to consent settings.
- Logistics, customs, payment, accounting or inspection partners for order fulfillment.
- Authorities where required by law.
7. International Data Transfers
We are based in China and may process business inquiry data outside the European Economic Area. Where GDPR applies, we aim to use appropriate safeguards for international transfers, such as contractual protections, limited access, security measures and only transferring data necessary for the relevant business purpose.
8. Data Retention
We keep personal data only as long as reasonably necessary for the purposes described above:
- Inquiry records: normally up to 3 years after the last business contact.
- Customer, order and invoice records: normally up to 7 years, or longer if required by law.
- Analytics data: according to analytics platform retention settings and consent choices.
- Server/security logs: retained for a limited period needed for security and troubleshooting.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal data.
- Ask us to correct inaccurate or incomplete data.
- Request deletion of your data where legally possible.
- Object to or restrict certain processing.
- Withdraw consent for analytics cookies or other consent-based processing.
- Request a copy of data you provided in a portable format.
- Complain to a data protection authority if you believe your rights have been violated.
To exercise these rights, email ryan_white@wrynoglobal.com. We may need to verify your identity before responding.
10. Security
We use reasonable technical and organizational measures to protect personal data, including HTTPS, access control, secure hosting and limiting access to business records. No online system is completely risk-free, but we work to protect data against unauthorized access, loss and misuse.
11. Children
Our website and products are intended for business users and are not directed to children. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy as our website, services or legal obligations change. The effective date at the top shows when it was last updated.